Last Updated: January 2026

1. Introduction

Gurukul Stores ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email, phone number, address)
• Account credentials
• Payment information
• Order history and preferences
• School and class information for your children

Automatically Collected Information

• Device information (browser type, operating system)
• IP address and location data
• Usage data and browsing patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Managing your account and providing customer support
• Sending order confirmations and delivery updates
• Improving our website and services
• Personalizing your shopping experience
• Sending promotional communications (with your consent)
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Third parties who assist in operating our website, processing payments, and delivering orders
• Payment Processors: Razorpay and other payment gateways for transaction processing
• Delivery Partners: For order fulfillment and delivery
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure payment processing
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and cart items
• Analyze website traffic and usage
• Improve user experience

You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are intended for use by adults. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@gurukulstores.com
• Phone: +91-9111333156, +91-9111333157
• Address: 55 Sultania Road, Near City Kotwali, Bhopal